Frequently Asked Questions
Health Homes is not a physical space. Rather, Health Homes is a service directed at improving the health care delivery system, and it is available to people of all ages.
Individuals who join the Health Homes program work with a care coordinator to assess and access services to meet their medical needs, behavioral health and substance-use challenges, and social determinants of health challenges (conditions such as employment status, language and access to food and housing) that may negatively affect their pursuit of whole person health, wellness, and quality of life.
Through regular meetings, discussions and planning — and through the development of a health action plan (HAP) — coordinators and individuals work together to address an individual’s medical, emotional and social needs. As a result, individuals receive tailored care with appropriate services, and hospitals are better able to focus on addressing acute medical conditions.