Frequently Asked Questions
Health Homes
The primary responsibilities of the CCO include hiring, training and supervising care coordinators, following Elevate Health’s billing processes and using a specific data platform for documentation and data collection. (Please note that this is a partial list.) In their turn, care coordinators are responsible for a minimum of one individual contact per month to fulfill any number of six key services:
Comprehensive care management;
Care coordination and health promotion;
Comprehensive transitional care from inpatient to other settings, including appropriate follow-up;
Individual and family support;
Referral to community and social support services, if relevant; and
The use of health information technology to link services, as feasible and appropriate.
To learn more about becoming a CCO, please contact Elevate Health at care@elevatehealth.org for more information.